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What people say

Kleenpack


We would like to thank Arcon Communications for the supply and service when it comes to our Telecommunication needs. Could not ask for better support and guidance in keeping up with technology to service our own clients needs. 
www.kleenpack.com.au

Landline Services

MyPBX

MyPBX

The All-in-One Business PBX with Advanced Features and Low Cost Calls

  • Fully Featured Hosted Phone System
  • Easily managed online
  • Music on Hold and Hunt Groups included
  • Flexible Auto Attendant
  • Voicemail-to-Email & Fax-to-Email
  • Direct Indial Numbers
  • No long Term Contracts
  • Customise Features according to User Needs: Standard, Mobility, Executive
  • NO Line Rental Costs
  • FREE Inter-Office Calls
  • Flat Rate Local & National Calls

Grow as you go simplicity

MyPBX is a monthly licensed service which replaces a traditional PBX. That means less upfront cost, allowing you to keep capital expenditure for other business needs. What’s more you can increase or decrease licences as and when you need for simple scalability.

Huge savings on call costs

With FREE calls between offices and flat rate local and national calls, staff can talk for as long as they like without you feeling the pinch.

Features that enhance productivity

MyPBX offers all the advanced features you would expect from a traditional PBX but with some exciting differences. Manage your personal calling profile via our Web Assistant plug in; which can automatically field calls to mobile or voicemail. Remote Office allows you to use your mobile just as you would use your desk phone, dialling other extensions, transferring calls internally and holding 3-way conference calls.

Lower maintenance costs

Unlike traditional PBXs maintenance and changes can be easily managed online, and completed within seconds, not hours. No costs for maintenance agreements, no waiting for technicians.

Plan Options

Hosted

PBX

User Licence
Options

User Feature

Options

Inter-Office Calls

Local
Call

National
Call

Calls to
Mobile

Calls to
13 Numbers

Monthly Access
$12

Standard
$10

Fax-to-Email $7

FREE

11c per call

11c per call

22c per min

33c per call

Hunt Groups
FREE

Standard with
Mobility
$15

Web Assistant

$6

Auto Attendant
$16

Executive
$17

Conference Centre

$7

All prices quoted above Inc GST.

Features

Smart Routing

MyPBX is a feature rich platform that allows businesses to solve process or resource issues through smart routing of calls.

Feature Rich

We have included the most popular features in our group and standard licences. If there is something that your current system does that isn’t on the list, please let us know and we can find a solution to suit.

Expert Support

One of the benefits of working with us is our understanding of the system and how it can work to your business needs.

Group Features

Automated Attendant

Tick

Hunt Groups

Tick

Music On Hold

Tick

Additional User Options

Web Assistant

Tick

Conference Centre

Tick

Fax to Email

Tick

User Features

Standard

Mobility

Executive

Call Hold & Transfer

Tick Tick Tick

Call Forward

Tick Tick Tick

Call Park

Tick Tick Tick

Call Pick up

Tick Tick Tick

Do Not Disturb

Tick Tick Tick

Hotelling

Tick Tick Tick

Speed Dial

Tick Tick Tick

3 Way Calling

Tick Tick Tick

Voicemail to Email

Tick Tick Tick

Call Waiting

Tick Tick Tick

Anonymous Call Rejection

Tick Tick Tick

Line Identification Restriction

Tick Tick Tick

Automatic Callback

Tick Tick Tick

Last number redial

Tick Tick Tick

Simultaneous/Sequential Ring

Tick Tick

Remote Office

Tick Tick

Broadworks Anywhere

Tick Tick

Busy Lamp Field

Tick

Selective Call Forward

Tick

CommPilot Express

Tick

Call Forward Selective

Tick

Call Notify

Tick

Push to Talk

Tick

How it Works

The below diagram shows the ideal way to create a dedicated network for IP Voice within your office. Of course, every office has different networking requirements, involving both your computers and IP handsets, but we can help advise on the best network to accommodate both your voice and data requirements.

Choose Your IP Handsets

cisco-spa-303.jpg cisco-spa-504g-1200px.jpg cisco-spa-525g.jpg

Cisco SPA 303

1 Line Entry Level
$176 inc-GST

Cisco SPA 504G

4 Line General User
$198 inc-GST

Cisco SPA 525G

5 lines Premium
$440 inc-GST

polycom_ip331.jpg polycom_ip450.jpg polycom_ip650.jpg

Polycom IP331

2 Line Entry / General
$220 inc-GST

Polycom IP450

3 line Executive
$374 inc-GST

Polycom IP650

6 line Premium
$525 inc-GST

 

Choose Your Router / Switch

Cisco-SRP527W.jpg Cisco-ESW520-8-Port.jpg Cisco-SLM224P.jpg

Cisco SRP527W

ADSL2+ Modem, Router, 4 Port Switch, Wireless N, 3G Backup, Quality of Service. Automatic Configuration of Cisco Handsets

$286 ex-GST

Cisco SF302-08P

8 POE Ports, Automatic QoS Provisioning

$495 inc-GST

Cisco SLM224P

24 Ports including 2 Gigabit and 12 POEManual VLAN, QOS Provisioning

$825 ex-GST

Note: Non-approved hardware will not be supported and will receive a best effort SLA.

Things You Should Know
1. In order to access the service, you will need a dedicated fixed line broadband Internet connection, such as ADSL 2+you will also need an IP Phone and may need extra hardware depending on your set up e.g. router and switches. 2. We recommend that the Service be accessed with hardware supplied or approved by us, using a broadband ADSL or SHDSL service supplied by us to our specifications. The Service is designed to allow users to bring their own device, but we do not offer any guarantee or assurance that all devices will be compatible and function with the Service. 3. The broadband speed required for the Service will depend largely on your network demands. Data transmission demands on your network may cause the bandwidth available for voice transmission to be limited if voice and data share the same connection. 4. Extra charges will be incurred for freight for any hardware. 5. Minimum 10 DID numbers purchased in blocks of 10. 6. Porting is charged per end user site.
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